HappSales Private Limited (“we” or “us” or “our”) respects the privacy of ours users (“users” or “you”).  The goal of this policy is to explain how we collect, use, disclose, and safeguard your information when you visit or use any of our applications or services.

This Privacy Policy applies to HappSales websites that link to it, all products and services provided by us through our websites, our web applications, mobile applications, and applications posted by us on our website and in other third-party online websites.  Please read this Privacy Policy carefully.  If you choose to use any of our applications or services, then you agree to the collection and use of information in relation to this policy.  The Personal Information that we collect is used for providing and improving the Service.  We will not use or share your information with anyone except as described in this Privacy Policy.  If you do not agree with the terms of this Privacy Policy,  please do not access any of the applications or services.

We reserve the right to make changes to this Privacy policy at any time and for any reason.  We will alert you about any changes by updating the Effective Date of this Privacy Policy.  You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted. 

 

INFORMATION COLLECTION

 

For a better experience, while using our application or service, we may require you to provide us with certain personally identifiable information,  including but not limited to user name, company name, and email id.  The information that we request will be retained by us and used as described in this privacy policy.

When you user our applications, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information.  We include these in our log files to understand more about our users to improve their overall experience.

 We may use temporary and permanent cookies to identify users of our services to enhance user experience.  We embed unique identifiers in our downloadable products to track usage to the products.  We may also use cookies, beacons, tags, scripts, and other similar technologies to identify users, track navigation, gather demographic information, and understand email campaign effectiveness for targeted user engagement.

We collect information about your use of our products and services from application logs and analytics tools to understand usage for making improvements.

Visitors to our site should be aware that we cannot control the use of cookies, or the non personal information collected through the cookies by advertisers or third party hosting providers.  If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature.

 

 

INFORMATION FROM THIRD PARTIES

 

We may receive personal information from third party sources like databases only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information . The information could include your name, e-mail address, postal address, location, designation, telephone number that we may use to maintain and improve customer support experience, improve accuracy of our internal records, and for our sales and marketing purposes. 

 

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  We may use information collected about you via our applications to:

  1. Create, setup, manage and maintain your account and do all other things required for providing and improving our services
  2. Notify you of updates to the Application
  3. Increase the efficiency and operation of our applications
  4. Respond to product and customer service requests; and improve our customer interactions
  5. Monitor and analyze  usage and rends to improve your experience with the Application and prevent problems
  6. Generate a personal profile about you to make future visits to the Application more personalized
  7. Compile anonymous statistical data and internal analysis
  8. To communicate with you (e.g. through email) about products that you use, services you have signed up for, changes to this Privacy Policy and Terms and similar important notices
  9. To update you on new products and services, upcoming events, offers, promotions, newsletters and other information that we believe will be of interest to you
  10. Ask you for feedback on our products and solicit your participation in surveys
  11. To detect and prevent fraudulent transactions and any other illegal activities, to report spam, and to protect interests of concerned stakeholder’s viz. HappSales, our users, third parties etc.
  12. To administer our websites, analyze trends, and track user navigations to understand user behavior to better help them
  13. To monitor and improve our campaigns, and make recommendations relevant to users
  14. Fulfill and manage purchases, orders, payments, and other transactions if any

 

DISCLOSURE OF YOUR INFORMATION

 

  • Our employees, contractors and third-party service providers who perform services for us or on our behalf will have access to your information on a need-to-know basis.
  • We may share your information with business partners, advertisers and investors for the purpose of conducting general business analysis; and to offer you certain products, services or promotions.
  • If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
  • If you connect to the Application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Blogs And Forums

We provide users option to post information in blogs and forums for sharing information in a public space on the Website. This information is publicly available to all users of these forums and visitors to our Website. Given the public nature of these platforms, any Personal Information disclosed here may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums. We will not be responsible for the Personal Information users disclose in these forums.

Retention Of Information

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. We may need to retain your personal data even if you seek deletion thereof, if it is needed to comply with our legal obligations, resolve disputes and enforce our agreements. When we no longer have a legitimate need to process your information, we will delete your information from our active databases.

Business Transfers

In the unlikely event that we have to sell our business or we get acquired or merged with another entity, we will do our best that the acquiring entity is legally bound to honor this policy. We will notify you through appropriate means of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.

Third-Party Websites

The application may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you have used these links to leave the application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the application.

Your Choice In Information Use

In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. From time to time, we may send emails to you regarding new services, releases and upcoming events. You may opt out of receiving newsletters and other secondary messages from us by selecting the ‘unsubscribe’ function present in every email we send. However, you will continue to receive essential transactional communication.

Information Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Therefore, we cannot guarantee complete security.

Policy For Children

We do not knowingly solicit information from or market to children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided.

Do-Not-Track Requests

Many web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

User’s Obligations

You must, at all times, respect the terms and conditions of the then-current Privacy Policy and the Terms of Use. This includes respecting all intellectual property rights which may belong to the Company’s third parties. You must not create or otherwise disseminate any information which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and spirit of the Company and its community of users. You must not provide information to the Company and /or other users which you believe might be injurious or detrimental to your person, professional or social status. Any violation of this Privacy Policy may lead to the restriction, suspension or termination of your account by us and of your right, if any, to have access to the Software, as we take these principles seriously and consider them to be the basis on which our users adhere to our policies and the services which we offer.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

10K NASSCOM Startup Warehouse, Diamond District, Domlur, Bangalore – 560008

contact@happsales.com